Error message "ICO already associated"

It is possible that an "ICO is already associated" error message appears when you associate ICO with your user account. This may be due to one of the following cases:

ICO app. error message ICO is already associated.

When is ICO already associated with another account ?

Case 1 - You purchased a second-hand ICO

If you know the former user, ask them to delete their ICO account directly on their ICO app.

Case 2 - You purchased a new ICO

There may have been a problem printing the label. Please enter the UUID (identification number on the label inside the box) manually. If the problem persists, contact the Ondilo customer support.

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