Contact the support service

We have set up online help centre, which contains a wealth of information and answers to your questions.

In case of need, our assistance advisors are available from Monday to Friday. We do our utmost to answer you within 72 hours.

ONLINE FORM
HOTLINE

Book an appointment

Please have your UUID number ready when you contact the support service.

Retrouvez le numéro UUID sur votre application ICO (rubrique « Paramètres » puis « Mon ICO ») ou sur l’étiquette à l’intérieur de la boite ICO.

Photo showing the location of the QR code in the ICO box and the UUID number if the QR code does not work
Visual of the application showing the "My ICO" section or, once ICO is associated with the account, showing the UUID, serial number and firmware and hardware versions