Contact the support service
We have set up online help centre, which contains a wealth of information and answers to your questions.
In case of need, our assistance advisors are available from Monday to Friday. We do our utmost to answer you within 72 hours.
Please have your UUID number ready when you contact the support service.
You can find the UUID number in your ICO application ("Settings" then "My ICO") or on the label inside the ICO box.