Contact Ondilo Customer Support

Please fill in the form below. We will get back to you as soon as possible, usually within 2 or 3 working days.

You can find the UUID number on your ICO application (under settings then click on My ICO) or on the label inside the ICO box.

To help us process your request, please attach your purchase receipt, along with one or more photos, screenshots or a video illustrating the fault.

Accepted file formats for attachments: pdf, jpeg, jpg, png, mov, mp4, heic, hevc