Assistance » Contact ICO Customer Support

Contact ICO Customer Support

See the list of services to contact Ondilo customer service and support.

Ondilo’s support and customer service is available to answer your questions concerning your ICO products. You can contact our services :

  • via the online chat (during the indicated opening hours)
  • via the online contact form (to join photos or any other information you wish to bring to our attention)
  • via the Hotline service 

If you need general information about the sale and our products, you can refer to the information available on our website or contact our services on our social networks ICO By Ondilo.

Our Customer Support team is online from 

MONDAY to FRIDAY 

Live chat

from 9.00 AM to 5.00 PM ( CET time)

To get in touch with our customer support team, fill out this form.

Hotline Service

From 9.00 AM to 5.00 PM (CET time)

From 8.00 AM to 12.00 PM (EST time)

Find all of the answers to your questions on our online help pages.

To find tips to use your ICO or infos regarding cares for your pool or spa, please visit Ondilo’s page on youtube to access to watch videos.

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