CUSTOMER SUPPORT

This page lists the services to contact Ondilo customer support.

This service is open from Monday to Friday.

You can also visit ICO HELP CENTER

ONLINE CHAT

Monday to Friday

9.00 AM to 5.00 PM

(UTC +1 Paris)

ONLINE FORM

HOTLINE

Monday to Friday

9.00 AM to 5.00 PM

(UTC +1 Paris)

+44 1490 340 188

Before contacting the customer support, please have your UUID number ready.

You can find the UUID number in your ICO application (in the settings section and then click on My ICO)
or on the label inside the ICO box.

ONDILO HOTLINE

To contact Ondilo customer support from EUROPE please dial +44 1490 340 188 (Central European Time-Paris). Multilingual agents (French, English, German) are available at the times indicated on this page (excluding weekends and holidays). The Ondilo Europe Hotline number is a toll-free number.

To contact customer support from the USA please dial +1 844 325 6116 (Eastern Standard Time- New York). English-speaking agents are available Monday through Friday from 9am to 5pm (excluding weekends and bank holidays). The Ondilo USA Hotline number is toll-free number from landline.

These phone numbers may be subject to change. They are intended for fixed lines. If you are calling from a cell phone, you may be charged by your carrier. For more information, please contact your carrier.