CUSTOMER SUPPORT
This page lists the services to contact Ondilo customer support.
This service is open from Monday to Friday.
You can also visit ICO HELP CENTER
ONLINE CHAT
Monday to Friday
9.00 AM to 5.00 PM
(UTC +1 Paris)
ONLINE FORM
HOTLINE
Monday to Friday
9.00 AM to 5.00 PM
(UTC +1 Paris)
book an appointment
Before contacting the customer support, please have your UUID number ready.
You can find the UUID number in your ICO application (in the settings section and then click on My ICO)
or on the label inside the ICO box.
2 years of warranty
Payment by credit card
No subscription fee
Delivery 3-5 days
Hotline (EU)
+44 1490 340 188
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