Contact Ondilo’s Customer Support Personal Details: SURNAME (required) NAME (required) E-MAIL (required) TELEPHONE NUMBER (required) : Country: Where did you buy your ICO? What is the UUID of your ICO? (required) I am a : Final UserProfessionnal Your Question: Domain (required): ---ApplicationConnectionOther QuestionsReadingsProductsRecommendations Type of OS : ---iOSAndroidAutre Reason : ---AuthenticationApplication UpdateApplication UsePool InformationMissing Readings---BluetoothWi-FiSigfox---Commercial QuestionMarketing Question---pHRedox(ORP)ConductivityTemperature---BatterySensorOther---pHChlorineBromineSaltOther Version of the application : Type of mobile : Have you closed and reopened the application? YesNo Are you close to your ICO whilst you are trying to connect? (2 meters max.) YesNo Have you closed and opened the application and rebooted your ICO manually? (How to reboot ICO?) YesNo Are you using a Wi-Fi extender? YesNo Have you tried to connect next to your box/extender? YesNo Have you checked that the network is functional on another device? YesNo Have you checked the condition of the sensor? YesNo Have you widened the contact strips on the sensor? (How to widen the contact strips?) YesNo Message: Attach a file Attach another file Attach another file Attach another fileForm Version : V2.0
