Calibrate your ICO's pH and ORP probes

➤ Why calibrate ICO sensors ?

➤ When calibration is needed ?

➤ How to calibrate probes ?

➤ Reset ICO

➤ Calibration PH

➤ ORP calibration

Why calibrate ICO sensors ?

Calibration of your ICO's probes is necessary to ensure the reliability of the measurements sent to your application. If it is not done regularly, the pH measurements and disinfection rate (ORP) will become inaccurate may drift over time which can lead to inappropriate use of products (over or under dosing) and alter your bathing experience in your pool.

The calibration of the probes is therefore essential to keep the water healthy.

Picture sharing ICO probes

Specific case with new sensor

If you replace a sensor with a new one, it is not necessary to calibrate it. However, you must regenerate your new probe with KCl liquid then reset the sensor in the application when it is installed. This procedure must be carried out as soon as your new sensor is installed, and before the next calibration. It allows your ICO to take account of the factory settings. For more information, please refer to the page how to replace an ICO probe.

When calibration is needed ?

When you receive a new ICO, the probes are already calibrated. So you can start the season with your probes without having to calibrate them. The first calibration of your sensors should be carried out within 6 months (if you use your pool or spa all year round) OR at the start of the next season (for seasonal use).

After six months' use of your ICO (or 1 season), calibration proceeds at the following rate:

  • Seasonal use (pool and spa) : calibrate your sensors once per year, at the beginning of the season
  • Year round use (pool and spa) : calibrate your sensors twice a year, every six months

Finally, calibration should always be carried out at the beginning of the season, not before wintering.

How to calibrate probes ?

The necessary material

The ICO sensor calibration kit includes :

  • pH7 buffer solution
  • 470 mV ORP buffer solution
  • a KCl regeneration solution 
  • a base for calibration
  • pH4 buffer solution

Buy a calibration kit in the Ondilo shop.

Before calibrating ICO

At the start of the season

  • Charge the ICO battery for 8 hours
  • After switching on ICO, access the sensors by unscrewing the bottom part of your device.
  • Probe regeneration: Soak the pH and ORP probes in the KCl solution for at least 1 hour, pouring the liquid over the sponges in the black caps. Rinse the probes with demineralised water.
  • Calibration: now go on to the probe calibration stage. 

Preliminary instructions:

  • Perform the calibration in a room at room temperature (recommended temperature is 25°C / 77°F).
  • Place your ICO next to your smartphone
  • If you want to perform a full calibration, start with the pH calibration and finish with the ORP calibration. The ORP solution is acidic. If you start with the ORP calibration, this will interfere with the pH calibration.

You can follow the instructions on the application or watch this video:

Open the ICO application. Click on the Remote Control button.

  • Here you'll find the video tutorial and the pH and ORP probe calibration buttons.
Image of the application showing how to select the ‘remote control’ button

Reset ICO

  • When you are on the Remote Control page, click on the Restart icon.
Image of the ICO application showing the step and button to restart ICO

pH calibration

Calibrating the pH sensor is tricky because it requires 2 measurements, with a change of solution. When you have completed the 2 steps, ICO checks the consistency of the measurements and may give you an error message if they differ. In this case, ICO will ask you to repeat all the calibration steps.

Calibration of the pH4 probe

  • Click on the pH sensor calibration icon
Image of the application showing the step and button for calibrating the pH probe

Calibration starts with the pH4 solution

Image of the application showing the calibration stage of the ICO pH 4 probe
  • Rinse the probes thoroughly with clean water and dry them carefully with a soft cloth.
  • Pour the pH4 solution into the base
  • Click on the Start
  • Place ICO on the cradle and start the calibration

Calibration takes about a minute, so make sure you keep your phone close to ICO.

Image of the application showing the calibration stage of the ICO probe
Image of the application showing the calibration stage once completed

Important : Nous vous recommandons de conserver la solution pH4 dans un autre récipient jusqu’à la validation de la calibration, , if you need to recalibrate.

Calibration of the pH7 probe

  • Rinse the probes thoroughly with clean water and dry them carefully with a soft cloth.
  • Do the same for the solution base
  • Pour the pH7 solution into the base and continue the calibration procedure
  • Click on Continue and then on Start
Image of the application showing the calibration stage of the ICO pH 7 probe

Calibration takes about a minute, so make sure you keep your phone close to ICO.

Then click on Save

Image of the application showing the step where you can save your new ph sensor settings if you wish.

Important: We recommend that you keep the pH7 solution in another container until the calibration has been validated, in case you need to recalibrate.

Possible error messages related to pH sensor calibration

In some cases, your ICO device may tell you that the calibration of your probe has not worked.

Message The measurement seems incorrect

Here are the cases that may explain this message:

Image of the application showing the stage at which the ‘measurement appears incorrect’ message appears
  • ICO probes are not sufficiently hydrated, which is why it is important to leave ICO and the probes in water for at least 24 hours before calibration.
  • Calibration conditions are not good: the calibration base must be washed and dried, the probes rinsed with tap water and dried.
  • ICO was not restarted prior to calibration

Calibration failed message

pH calibration failure on the ICO application

This ‘Calibration failed’ message appears when the difference between the two measurements is too small or too large. This means that the difference between the measurement taken in pH4 liquid and that taken in pH7 liquid is too far from the tolerated difference.

Be sure to follow the procedure described in the calibration tutorial. Careful rinsing and drying of the probes and calibration stand between each step is essential to avoid falsifying the measurements.

ORP calibration

Calibration of the ORP probe

Before calibrating the ORP probe, rinse the probes thoroughly in clean water, then wipe them dry with a soft cloth. Do the same with the solution base

To calibrate the ORP probe :

  • Pour the 470 mV ORP solution into the holder and place the ICO
  • Click on the ORP probe calibration icon and start the probe calibration procedure
  • Then press Start
Image of the application showing the calibration stage of the ICO ORP probe

The ORP probe calibration also takes a minute, so make sure you always keep your phone close to the ICO

  • Save the results, ICO is calibrated!
Image of the application showing how to save the new settings

Rinse the probes again and dry them, then replace the probe cover.

ORP probe calibration error message

  • Make sure ICO has been in water for at least 24 hours before calibration
  • Make sure the probes and the calibration vessel are clean
  • Turn on ICO before calibration
  • If the measurement is not taken, restart ICO before trying again

If, despite these recommendations, the calibration has still not worked, contact our support department.

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