Impossible to login to the application
STEP 1 - Check the internet connection of your mobile
To check whether you have internet access, try to download a website using your web browser of choice. If the internet connection is functional, pass to step 2.
STEP 2 - Check your login details
If you have forgotten or lost your password find the steps to reset it here.
Si vous utilisez les bons identifiants passez à étape 3.
STEP 3 - Empty the caches (Android only)
To delete this data, you will need to empty the caches of the application on your telephone. Click here to find out how.