Testing the connection between your ICO and your router
WHAT DOES IT DO ?
During normal use, your ICO takes a reading every hour and sends them to our server. If you are unsure about the transmission of these readings you can perform a connection test. This allows you to check connection between your ICO and your router through your Wi-Fi network, as well as ICO’s connection to the server.
STEP 1 - PREPARE THE TEST
STEP 2 : START THE TEST
Go on your pool or spa profile
Click on the remote control icon at the bottom right.
Once on the page opposite, click on Connection test.
STEP 3 - TEST IN PROGRESS
STEP 4 - RESULTS OF THE TEST
|Connection failed : If this error appears : your ICO has not been able to communicate either with your router or with the server.
This error could be due to the following reasons :
Still no Wifi connection ? please contact Ondilo’s customer support