Abnormal pH readings
Notes on probes and calibration:
- The probes have an average life of 2 to 3 years (they are guaranteed for 2 years).
- Regular calibration is necessary:
Seasonal use of your pool or spa: 1x per year at the beginning of the season
Year-round use of your pool or spa: 2x per year, at the beginning of each semester.
If you find abnormal pH readings, please proceed to a mineral water test and consult meanings of your results step 2.
1. MINERAL WATER TEST
Follow instructions from this video.
2. TEST RESULTS MEANINGS
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- You find a difference between 0.00 and 0.3 between the pH of your mineral water bottle and the result given by ICO?
Your pH probe is working perfectly. We advise you to reset the target values in your ICO application to take this possible difference into consideration.
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- You notice a difference between 0.3 and 0.9 ?
Your probe needs to be calibrated. Please follow the pH probe calibration process.
- You notice a difference between 0.3 and 0.9 ?
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- Beyond a difference of +1, your probe must be changed.
Your probe is more than 24 months old: visit Ondilo store.
Your probe is less than 24 months old, it is under warranty. Please contact our customer support.